a. Delivery & Returns
We aim for our delivery and returns service to be as easy for all our customers as possible. All orders placed in this website are dispatched within 48 hours, exceptionally in busy periods when 72 hours may be required.
We are happy for any item purchased in this website to be returned within 15 days of purchase provided it is in perfect condition. Full credit will be given as soon as package arrives at our warehouse. Return shipping expenses are to be paid by sender.
Please note that refunds can take up to 15 days to process. If you have not received a credit memo via e-mail or if you notice the money has not been credited back into your credit card, then please call us at (800) 828-BOWS and one of customer service team members will look into this for you.
Please send returned items to:
1944 Lehigh Avenue, Suite B
Glenview, IL 60093
b. Terms & Conditions
The terms and conditions apply to www.bowsarts.com. By placing an order with us you are agreeing to accept these terms and conditions. If you do not agree with the terms and conditions set out below, you should not use or access this website. You must be eighteen years of age or above to use this site. If you are under eighteen, you may only use this site in conjunction with, and under the supervision of a parent or guardian. If you do not qualify please do not use the site.
While www.bowsarts.com takes reasonable steps to ensure a reliable service, we do not guarantee that your use of this website will be uninterrupted and error free. We will not be held responsible for your use of other websites accessed via links from our website. Such links are not controlled by us nor do we endorse them. The website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding www.bowsarts.com and any transactions on or through it. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.
www.bowsarts.com reserves the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below.